FAQS

How affordable are your bad credit mobile phones?

At Railway Phones, we understand that you are probably struggling financially and for this reason endeavour to ensure that we price our deals affordably. Ours is to make your experience a good one while at the same time ensuring that we do not put a strain on your finances. This explains why we offer a number of bad credit mobile phone deals with the view of giving a wide variety of choices to those that have different budgets, tastes, and preferences.

I will be 18 years of age in 3 months. Can I be considered for a bad credit mobile phone?

Unfortunately, we cannot take into consideration your application unless you become a person of age or rather until you attain the age of 18 years. The law expressly states that all agreements made with minors is null and void and therefore cannot be enforced in any court of law. You, therefore, need to be 18 years or older before we can consider you for a phone contract.

I have a history of arrears. Can you approve my application or do you need me to make an upfront deposit first?

Well, in as much as we endeavour to approve all applications we receive, if you have a history of arrears, we might need you to make a small deposit upfront before we can process your application. This is a small amount of money meant to show you mean well and to mitigate risks on our side. It therefore, does not mean that we are trying to lock you out. The money you pay upfront is ultimately refunded to you when your contract comes to an end and therefore you do not have to worry about anything.

What type of bad credit mobile phone deals do you have?

In essence, we understand that our customers have different tastes, financial capabilities as well as preferences. For this reason, we have put together a number of bad credit mobile phone deals with different pricings, perks as well as handsets. All you need to do is compare all of them and settle for one that you believe best meets your needs.

How does a missed payment affect me?

We advocate and highly recommend that you pay your fees monthly without fail. This is essential in building trust with us and ensuring that you get an upgrade in the foreseeable future. However, a missed payment will affect you in several ways. For one, you will have to deal with penalties which will ultimately make your contract more expensive than it was initially. Secondly, your credit score will suffer a beating. Thirdly, we might not be in a position to upgrade you in the foreseeable future.

Can I get the latest iPhone 7 under a bad credit mobile phone contract?

Yes. You can indeed apply for the latest iPhone 7 under a bad credit mobile phone contract. However, in order for us to approve your application, you will have to mitigate risks on our side by making a security deposit. iPhone 7 is a high-end phone that is very expensive and itís only prudent that we take measures to reduce risk on our side.

What steps should I take if I encounter financial problems while making repayments for my phone contract?

We understand that unforeseen circumstances might actually make it difficult for you to meet your obligations every once in a while. When this happens, talk to us and letís work out a formula that will best work for you in light of your current financial situation. This is the best way we can help you.